Who is the course for?

  • Businessmen, entrepreneurs or professionals that need to know about office management.
  • People who have an interest in becoming part of the office management department.

Entry Requirement:

  • This course is available to all learners, from all academic backgrounds.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Diploma in Office Management is a useful qualification to possess, and would be beneficial for the following careers:

  • Administrative Assistants
  • Client Relations Manager
  • Contract Administrator
  • Data Entry Specialists
  • Executive Assistants
  • General Office Clerks
  • Information Assistants
  • Material Recording Clerks
  • Secretaries
  • Virtual Assistants.


Managing Office

  • Building Your Management Team
  • Building A Successful Brand
  • Achieving Quality Through Teamwork
  • Keys To Staying Motivated
  • Improve Your Marketing
  • Provide Top Customer Service
  • Wrapping Up

Office Management

  • Module One – Getting Started
  • Module Two – New Hires
  • Module Three – It’s About Interacting and Influencing
  • Module Four – Dealing with Rumors Gossip and Half-Truths
  • Module Five – Office Personalities (I)
  • Module Six – Office Personalities (II)
  • Module Seven – Getting Support for Your Projects
  • Module Eight – Conflict Resolution
  • Module Nine – Ethics
  • Module Ten – You Are Not an Island
  • Module Eleven – Social Events Outside of Work
  • Module Twelve – Wrapping Up
Program taught in:

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Last updated June 8, 2018
This course is Online
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