Who is the course for?

  • Professionals and experts in human emotional capacity and developmental skills.
  • People who have an interest in learning about emotional intelligence mindfulness and empathy.

Entry Requirement:

  • This course is available to all learners, from all academic backgrounds.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers:

  • Emotional Management Consultant
  • Human Resource Manager
  • Human Development Specialist
  • Life Coach and Mentor
  • Organization Development Manager.

Course Curriculum

Module One: Getting Started

  • Workshop Objectives

Module Two: What is Emotional Intelligence?

  • Self-Management
  • Self-Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy
  • Case Study

Module Three: Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Manage Emotions
  • Case Study

Module Four: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity
  • Case Study

Module Five: Non-Verbal Communication Skills

  • Body Language
  • It’s Not What You Say, It’s How You Say It
  • Case Study

Module Six: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language
  • Case Study

Module Seven: Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self-Management and Self-Awareness
  • Giving in Without Giving Up
  • Case Study

Module Eight: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together
  • Case Study

Module Nine: Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
  • Case Study

Module Ten: Business Practices (II)

  • Optimism
  • Pessimism
  • The Balance Between Optimism and Pessimism
  • Case Study

Module Eleven: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned
Program taught in:
English
Last updated June 8, 2018
This course is Online
Start Date
Open Enrollment
Duration
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