Who is the course for?

  • Professionals who want to learn basics, intermediate and advanced skills about Outlook 2013 new features
  • People who have an interest in knowing all the functions and tools Microsoft Outlook 2013

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.


  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.


  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.
  • PDF certificate’s turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognised accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Level 3 Diploma in Microsoft Outlook is a comprehensive course perfect for the beginner, intermediate, and advanced level users. This is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals:

  • Administrative Assistant
  • Administrator
  • Office Manager
  • Personal Assistant


Microsoft Outlook for Beginners

  • Module One – Getting Started
  • Module Two – Opening and Closing Outlook
  • Module Three – Understanding the Interface
  • Module Four – Working with the Message List and the Reading Pane A14
  • Module Five – Using Message List Commands
  • Module Six – Creating a New Email
  • Module Seven – Managing Email
  • Module Eight – Searching for Items
  • Module Nine – An Introduction to the Calendar
  • Module Ten – An Introduction to Tasks
  • Module Eleven – An Introduction to Contact
  • Module Twelve – Wrapping Up

Microsoft Outlook Intermediate Level

  • Module One – Getting Started
  • Module Two – Working with the Outlook Environment
  • Module Three – Working with Quick Steps
  • Module Four – Working with Rules
  • Module Five – Working with Messages
  • Module Six – Manipulating Message Properties and Options
  • Module Seven – Formatting Messages
  • Module Eight – Managing Automatic Content
  • Module Nine – Working with the Calendar, Appointments, and Meetings
  • Module Ten – Working with Contacts and Contact Groups
  • Module Eleven – Working with Tasks
  • Module Twelve – Wrapping Up

Microsoft Outlook Advanced Level

  • Module One – Getting Started
  • Module Two – Working with Messages
  • Module Three – Customizing Your Profile
  • Module Four – Advanced Email Tasks
  • Module Five – Managing Junk Mail
  • Module Six – Advanced Calendar Tasks
  • Module Seven – Doing More With Tasks
  • Module Eight – Using Notes
  • Module Nine – Viewing RSS Feeds
  • Module Ten – Printing
  • Module Eleven – Managing Outlook Data
  • Module Twelve – Wrapping Up
Program taught in:

See 365 more programmes offered by John Academy »

Last updated June 8, 2018
This course is Online
Start Date
Open Enrolment
Request Info
Part time
Full time
14 GBP