Introduction to Office and Administrative Management (Free Online Course With Certificate)
Alison Free Online Learning
Key Information
Campus location
Online
Languages
English
Study format
Distance learning
Duration
1 - 3 hour
Pace
Full time, Part time
Tuition fees
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Application deadline
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Earliest start date
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* free course
Introduction
You've been entrusted with the care of an office as a temporary or permanent administrator. At this point, you're the beating heart of the company. How do you intend to keep the company running smoothly? Learn how to properly manage an office while also exploring various skillsets and techniques for planning, organising, coordinating and overseeing office activities in order to achieve your organisation's goals.
This Free Online Course Includes:
- 1.5-3 Hours of Learning
- CPD Accreditation
- Final Assessment
Alison Certificates
All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison Diploma is:
- Ideal for sharing with potential employers
- Include it in your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of Diplomas for completed Diploma courses:
- Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
- Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with free shipping.
- Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with free shipping.
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Scholarships and Funding
Curriculum
Every firm or organisation has a headquarters where administrative tasks and processes are carried out. An office doesn't just run by itself; it needs to be well-organised and have the full suite of equipment, technology and stationery required to keep a company running efficiently. In light of this, office administrators who carry out these tasks are important. What exactly does an office administrator do? This course will cover the duties, responsibilities and skills needed to succeed in his profession. First, we introduce you to office administration and its importance in any organisation. Then we cover the essential requirements and training you need to become certified and provide crucial tips on how to write a good curriculum vitae and cover letter and prepare you for an administrative job interview.
The key to success as an office administrator will be your ability to understand and assess each employee's skills and abilities. You will need to know the influential types of skills used in the company and how they interlink. This knowledge assists you in helping each employee perform their job role effectively. Next, you'll learn about the technical, human and conceptual skills required to complete your responsibilities successfully. Finally, we provide you with first-hand tips on developing and improving these skills. Business etiquette is vital because it establishes a professional, mutually courteous environment and enhances communication, contributing to an office's productivity. This course will teach you the importance of proper etiquette within a business environment and its benefits. We'll explore the different types of etiquette and methods of improving it in the workplace.
The course's final section will teach you how to set up meetings and conferences. Investigate the skills and actions necessary to achieve an effective telephone manner within a business environment and learn telephone and voice-mail courtesy tips and how to make domestic and international calls. We wrap up this course by helping you discover the importance and benefits of competency and professionalism within the workplace, including the influence of brand values and company objectives on employees. This course is essential for learners of all levels regardless of whether you work as an administrative assistant in an office, legal office or medical office. You will gain invaluable skills to make your career successful. So don't get left out! Enrol now and learn for free!
Module 1
Administrative Management
In this module, we’ll introduce you to office administration and its benefits. You will learn about administrative functions and skills such as greeting clients, answering phone calls, conducting research and more. We’ll provide you with various tips on workplace organisation, and organising meetings and conferences.
Module 2
Course assessment
Program Outcome
What You Will Learn In This Free Course
- List the duties of an office administrator.
- Identify the necessary skills required for office administrators to effectively carry out their duties.
- Describe how human and technical skills can be developed while working as an office administrator.
- Discuss the importance of proper etiquette within a business environment and its benefits.
- Explain the importance of organisation in the workplace.
- Recognise good telephone etiquette in the business environment.
- Summarise the importance and benefits of competency and professionalism within the workplace.
- Recall how to effectively organise meetings and conferences.
Complete This CPD Accredited Course & Get Your Certificate!
Certify Your Skills
A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Alison Certification to your resume and stay ahead of the competition.
Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities.
Career Opportunities
Administrative Assistant
Administrative Assistants are the invisible glue that holds the team together, the multitasking ninjas critical to the smooth running of a business entity, and the nerve centre with access to every aspect of the organisation.
Legal Secretary
Often the front window of the firm, well-informed and efficient Legal Secretaries play a crucial role in the everyday running of a law office and maintaining amicable relationships with clients.
Receptionist
The glue that holds an office together; the public face of the company; are but two ways in which emotionally intelligent employers and coworkers describe the Receptionist who routinely juggles diverse administrative balls to ensure organisational success.