The Retail Banking Academy is the only international training academy that offers qualifications exclusively dedicated to best practice principles in retail banking from the practitioner’s point of view.

Founded by Michael Lafferty, Chairman Lafferty Group, Dick Harryvan, former CEO ING Direct and Dr Abdul Rahman, the mission of the Academy is to promote retail banking as an internationally recognised profession.

Our purpose is to empower bankers to serve people.

What makes RBA unique?

What makes RBA unique? from Retail Banking Academy on Vimeo.

The Retail Banking Academy (RBA) was founded in the belief, that retail banking is a profession, and our mission is to promote retail banking as an internationally recognised profession.

The RBA is the only international, educational and professional body that's exclusively dedicated to retail banking. Our Certified Retail Banker (CRB) programme is the only one of its kind that makes it possible for retail bankers to embark on a structured certification programme that covers every aspect of the industry end to end.

The RBA offers qualifications that:

  • Link every silo in the retail bank, at every level.
  • Cover all aspects of retail banking, including Cards and Payments, SME Lending and Islamic Banking
  • Are tailored to every level of experience, from fundamentals at entry level, to middle management and strategic leadership.
  • Are bespoke, with programmes designed to meet the specific needs and objectives of each bank.
Programs taught in:
English
French

This school also offers:


Retail Banking Academy

The Retail Banking Academy® is committed to making the Retail Banking Certification programme the recognised standard for professional retail bankers worldwide. ... [+]

Become a Certified Retail Banker

The Retail Banking Academy® is committed to making the Retail Banking Certification programme the recognised standard for professional retail bankers worldwide.

How long does it take to become a Certified Retail Banker?

To gain the Certified Retail Banker (CRB) qualification you will need to pass three exams. On average, it takes three years to obtain the CRB qualification, if you sit one exam per year. However, it is possible to complete all 3 levels within 18 months if you set one exam every six months.

What is Retail Banking I and who is it for?

Retail Banking I is designed to introduce candidates to the theoretical and practical core competencies that are required for success within a retail banking organisation. This course is ideal for retail bankers looking to broaden their scope and banking knowledge.... [-]

United Kingdom London
August 2019
Full time
Part time
6 - 13 
Online
Read more in English
Retail Banking Academy

Here at the Retail Banking Academy, we recognize that years of retail banking sector experience and expert knowledge should count towards the certification process, and t ... [+]

ACCELERATED CRB

Here at the Retail Banking Academy, we recognize that years of retail banking sector experience and expert knowledge should count towards the certification process, and therefore offer exemptions from levels of study and examination. The Accelerated CRB certification has been tailored specifically for experienced retail bankers to fast-track their journey to full CRB certification.

ACCELERATED CRB 10 What is Accelerated CRB 10 and who is it for?

Accelerated CRB 10 has been tailored for senior bankers who have a minimum of 10 years’ experience in retail banking in order to fast-track their journey to full certification.

This program recognizes that years of retail banking sector experience and expert knowledge should count towards our certification process, and so offers exemptions from the first level of study and examination. Coursebooks from all levels of study.... [-]

United Kingdom London
Open Enrolment
Full time
Part time
12 - 30 
Online
Read more in English
Retail Banking Academy

Cards and Payments I is a specialised programme that provides a broad overview and coverage of the entire lifecycle of all types of payments cards, including credit and d ... [+]

Become a Certified Cards and Payments Professional

Cards and Payments I is a specialised programme that provides a broad overview and coverage of the entire lifecycle of all types of payments cards, including credit and debit cards, prepaid cards, corporate cards and mobile payments.

This course is ideal for cards and payments professionals looking to broaden their scope and knowledge in the cards industry. As a functional specialist, you will gain an excellent understanding of other areas along with a strategic grasp of the industry which embraces international trends and best practices.

The programme offering flexible learning, with self-guided study available exclusively from our coursebook... [-]

United Kingdom London
August 2019
Full time
Part time
6 - 13 
Online
Read more in English
Location address
Retail Banking Academy
International House, 1-6 Yarmouth Place, Mayfair

London, England, W1J 7BU GB